BigPanda’s latest generation of Root Cause Changes offers an intelligent solution to combat these challenges. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Who: Jason Walker, the company’s chief customer officer, and Cari Jaquet, BigPanda’s vice president of marketing, will host in MTV “VJ” style across the live streaming two-day event. In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. Root Cause Changes. Incident 360 Console. And yes, BigPanda can even help improve your CMDB. Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. Generative AI for Automated Incident Intelligence. BigPanda, Inc. 5 Million Per Hour . Incident 360 Console. Here are some of my takeaways from BigPanda’s most recent Whiskey and Wisdom forum:Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. Automatic Incident Triage. Root Cause Changes. Automatic Incident Triage. Automatically correlate, triage, and investigate interrelated IT incidents. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. During his session, moderated by Anirban Chatterjee, Director of Product Marketing at BigPanda, Ron taught a master class on best practices around the Incident Management System (ISM), especially relevant in the face of the unprecedented challenges faced by IT Ops teams today. BigPanda’s first impact came in the way our platform combines sources of IT information. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT Operations report. Real-time Topology Mesh. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Real-time Topology Mesh. BigPanda automates incident management steps so that IT Operations teams don’t waste time on manual tasks, including adding business context in real time, automating ticket creation and routing, automatically sharing ticket updates with chat and notification tools and running automated custom workflows. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every modern IT. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. Automate incident analysis to speed resolution and reduce escalations. SAN FRANCISCO, Nov. As we all adjust to this new normal, many organizations are faced with the prospect of having. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. By enhancing efficiency and effectiveness, automation enables even a very lean team to operate at an outsized level. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. Here's a list of reasons why BigPanda is so impressed with Ansible as an application deployment tool for continuous delivery. How BigPanda automates Root Cause Analysis BigPanda Generative AI is in many ways like an experienced full stack IT expert who can work at lightning speed. Automatic Incident Triage. With this self-service capability, users are able to configure, test and deploy existing out-of-the-box (OOTB) inbound integrations on their own. Incident 360 Console. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with. Yet, it’s extremely progressive in its AI capabilities. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. In our most recent session, the discussion was geared specifically towards AIOps—its hype and its reality. AIOps enables the compression and distillation of events from metrics, logs, and traces. SAN FRANCISCO, October 21, 2020 — BigPanda, Inc. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. At BigPanda, we use the 9-block tool to encourage a conversation among leaders about their teams. IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high MTTR. BigPanda combines the latest Generative AI innovations with high-quality, enriched IT alert data to automatically and reliably reveal. Descriptive analytics looks at data to describe what has happened. ”Generative AI for Automated Incident Intelligence. Having too many people around can be equally problematic. Root Cause Changes. Target an area with known technical and business dynamics but poor alert quality. Here are some guidelines, based on our experience, that help: Use incident enrichment mechanisms to add information about the team likely to be called for each type of alert based on location, infrastructure, etc. From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (Digital Enterprise Journal Study), both opponents and proponents. Root Cause Changes. This knowledge allows you to effectively enhance alerts by supplementing missing information. Real-time Topology Mesh. Automatic Incident Triage. Root Cause Changes. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. Root Cause Changes. Root Cause Changes. Now in its third year, RESOLVE ‘22 is where you can hear from your peers while learning how they are addressing similar challenges that you are facing. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Root Cause Changes. Review our policies to see just why you can trust us with your business. Real-time Topology Mesh. This data is filtered, correlated and presented in the context of the incidents you are working on. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Real-time Topology Mesh. Some of the largest organizations in the world use BigPanda’s AIOps Event Correlation and Automation platform, and it processes 30 billion events each year. This work was done over some period of time and in many. Root Cause Changes. And it’s. BigPanda won the award for Best Cloud. and how BigPanda can help you do just that! More Hard NOC Life. Root Cause Changes. Generative AI for Automated Incident Intelligence. Real-time. ET/1:30 p. Root Cause Changes. Root Cause Changes. Incident 360 Console. , the leader in Event Correlation and Automation powered by AIOps, today announced it will host a joint webinar with Gartner on June 23 at 4:30 p. This work was done over some period of time and in many. In a typical CI/CD pipeline, code changes are automatically built, tested and deployed to a staging or. Why? Introducing Automatic Incident Triage by BigPanda. Among the report’s findings: more than 90% of. Securing organizational commitment enhances the quality of alerts and incident response. From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (Digital Enterprise Journal Study), both opponents and proponents. bigpanda. Enterprise IT Customers Realize Quick Returns from BigPanda’s Open Box Machine Learning & Unified Analytics. Automatic Incident Triage. , provider of the first Autonomous Digital Operations solution, today introduced new capabilities to its cloud platform for IT Operations, including two major product. Real-time Topology Mesh. Then, BigPanda analyzes all alert streams in real time, and it intelligently groups them into a simplified list of high-level incidents so Ops teams can detect critical issues. Best practice 4: Prioritize monitoring quality hygiene. Cloud-based IT incident response solution purpose-built for large enterprises. BigPanda’s new capabilities also include three self-service APIs: Environments API: BigPanda Environments are fully customizable and filtered incident views that simplify incident management. Our dog-friendly Tel Aviv office features a rooftop deck and grill, and lots of collaboration space to help you do your best work. Event correlation. These ML and AI enabled IT Ops tools are often eyed with suspicion and skepticism, because unsuccessful products and projects in the past have created lack of trust. IT Ops Maturity November 29, 2021. First – improved NOC. This recently launched feature fast tracks incident and. In the past, many organizations grew and managed their own data centers. Real-time Topology Mesh. MOUNTAIN VIEW, Calif. Automate incident analysis to speed resolution and reduce escalations. Operations teams have the root cause changes at their fingertips, in real-time. Real-time Topology Mesh. BigPanda believes that automation is critical, but at the same time, that enterprises and their IT Operations teams should be able to successfully adopt AI/ML-enabled automation at their own pace. A tool rationalization head start with BigPanda. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. Winning designs will be added to the Panda Gallery – and the artist who submitted it will be featured! Winning artists will get $50 to spend at Pandamart, the BigPanda company. How BigPanda gets your organization to root causes of incidents faster than ever. Automatic Incident Triage. Real-time Topology Mesh. Automatic Incident Triage. Incident 360 Console. Generative AI for Automated Incident Intelligence. Incident 360 Console. Real-time Topology Mesh. Root Cause Changes. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live. Real-time Topology Mesh. How to prepare for, deal with, and recover from IT outages. Incident 360. Automatic Incident Triage. Real-time Topology Mesh. BigPanda Now Lets IT Teams Customize Monitoring Views for Any Application, Team or Cloud and Resolve Critical Issues 90% Faster. Incident 360 Console. Automated RCA is the process of using automation to investigate incident root causes in real time using AI/ML. Automate incident analysis to speed resolution and reduce escalations. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected BigPanda as a “Cool Vendor” in Availability and Performance. These progress in complexity and difficulty. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. With that success, monitoring is now able to clear the alert, and the incident automatically closes in BigPanda if all alerts contained in that incident are resolved. This enriches events with crucial information that aids in promptly detecting, comprehending, and resolving incidents. The Open Integration Manager provides an intuitive user interface (UI) where users can easily pre-process and normalize alert data sent via REST APIs without the need for custom code. Incident 360 Console. BigPanda’s Unified Analytics will be moving to the open beta phase soon. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. These capabilities make AI and ML particularly adept at dealing with the overwhelming IT noise on a 24×7 basis. Incident 360 Console. Detect incidents in real time. ”. BigPanda's blog is a guide on IT event management, IT incident management, Autonomous Operations, Machine Learning, AIOps, AI Driven IT Ops tools and more. BigPanda autonomous operations platform improves service availability through alert management. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. In our most recent session, the discussion focused on the burden of technical debt and what ITOps leaders can do to deal with it once and for all. Transformation initiatives. SAN FRANCISCO, Jan. Root Cause Changes. Real-time Topology Mesh. Root Cause Changes. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. MTBF helps us anticipate how likely a system, application or service will fail within a specific period or how often a particular type of failure may occur. “BigPanda lets us take advantage of the AI-type environment to make us aware of what we might’ve. Real-time Topology Mesh. Cambia’s newfound visibility through the reduction of alert noise and enhanced alert enrichment strategies allowed the NOC to automate their processes; critical alerts can now be identified within 30 seconds. This nomination acknowledges the entire team at Lumen who set the bar for how much value can be delivered when there is a unified mission and a clear outcome-driven plan, much of. Event correlation focuses on compressing numerous events into a reduced number of incidents, aiming for clarity on root causes and their symptomatic effects. In more than 15 years of managing enterprise software sales, this is the first time I knew I was going to play a critical role in. Real-time Topology Mesh. Through our Open Box Machine Learning technology, which automates incident management, BigPanda promotes trust and encourages usage by providing transparent, testable, and controllable AI/ML that enterprises can adopt at their own pace. BigPanda Autonomous Operations Platform was designed and. BigPanda Leverages Recent Investment of $190 Million to Bring in New EMEA Leader and Double-down on New Segments SAN FRANCISCO, Jan. Annual Customer Festival Offers Stories of How BigPanda’s Industry-Leading AIOps Solution Helps Organizations Modernize IT Operations . Consider the autonomous driving analogy. BigPanda’s AIOps event correlation and automation platform is designed for complex IT environments, helping organizations prevent and resolve outages without increased IT staff. Most recently, Mohan led Product. It’s a true partnership. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. PT each day. While BigPanda’s flexible and powerful APIs are well-suited for that purpose, and BigPanda is always. Generative AI for. This KPI represents the effectiveness of your incident management process. If you want to experience for yourself how BigPanda’s AIOps Incident Intelligence and Automation platform helps prevent and resolve IT outages, try our self-guided product tour today. They intelligently gather alerts from fragmented monitoring tools and deliver high-level insights that operations teams can quickly understand and act upon. Automate incident analysis to speed resolution and reduce escalations. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. Incident 360 Console. Incident 360 Console. Here, software engineer Hagai Kariti offers tips on Ansible. That means teams can start remediating sooner and with more certainty. Making waves in IT Ops. Root. Real-time Topology Mesh. BigPanda’s customers aren’t just working in microcosms. The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Real-time Topology Mesh. The AI-Generated Incident Analysis leverages Large Language Model AI to provide plain-language incident titles and detailed descriptions built from enriched, actionable incident data. Using AI-driven event correlation and cross-domain enrichment, BigPanda understands the impact of Datadog alerts on outside dependencies so incidents that affect service availability and user experience can be prioritized and triaged using automated workflows. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis, a new capability that uses. Incident 360 Console. Two Market Leaders Come Together to Provide Modern IT Incident Management for Customers. correlation extraordinary effectiveness in recognizing which events can reasonably be grouped into a single event for triage. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. Once the runbook or automated workflow has been processed, the results can be fed back to the associated incident for future reference or additional triage and remediation steps. Keep reading to. info@bigpanda. 29, 2022 — BigPanda, Inc. Automate incident analysis to speed resolution and reduce escalations. In a new whitepaper, noted industry analyst Nancy Gohring of 451 Research delivers an in-depth look into the future of AI & ML-enabled IT Ops and helps you understand: Why IT operations will move from automation to autonomous over time, and. AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. Automatic Incident Triage. Root Cause Changes. Contact Info: info@bigpanda. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every. Four types of IT operations analytics – and when to use them. BigPanda acts as a bridge between CI/CD and ITIL in ServiceNow by automating ITIL processes that are complex, error-prone, and slow-moving. Generative AI for Automated Incident Intelligence. We must automate as much as possible, across every step in every aspect of incident management. AIOps also provides early alerts for potential problems and suggests proactive solutions. “BigPanda Generative AI empowers our Ops teams by providing faster incident detection and independent resolution. Automate incident analysis to speed resolution and reduce escalations. The primary KPI, compression, ideally approaches 100%, but perfect rates can compromise accuracy—leading to misgrouped events or missed connections. If it’s successful, it leaves a comment on the incident in BigPanda notating that the system attempted automated self-healing and the result was success. Incident 360 Console. 1. “Make life easier” isn’t a mantra for the lazy—it’s a way to drill down on important automation in the IT Ops room. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. Streib previously developed her tech sales expertise at Datadog where she worked for four years, rising from a sales development representative to a senior account executive. Set up a major incident management team – to optimally benefit from your existing staff. , the leader in AIOps Event Correlation and Automation, today cemented its leadership position in the AIOps market with a new $190 million funding round. 2 and 3 from 8:00 a. BigPanda was purpose-built for Incident. Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. Not many are aware of this – but ITIL as a framework was conceived to deal with the insufficient quality of IT services in the British government and published towards the end of the 80s, 30 years ago! The goal was to align IT practices with the needs of the (Government) business. Incident Intelligence. Incident. BigPanda can automatically differentiate between what can be considered “noise” and other higher priority alerts that your ITOps team needs to handle. Tel Aviv is home to our Engineering, Product and UX teams. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. The report breaks down the more nuanced differences among companies of different sizes when it comes to downtime—revealing that outage cost per minute in an organization of 1,000-2,500 employees is $1,850. Become an AIOps certified pro! About the BigPanda AIOps Platform. Automatic Incident Triage. Learn why BigPanda is Strong Performer among process-centric AIOps vendors. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. Gartner recommends AIOps for enhancing end-to-end visibility and incident reduction, minimizing migration impact while improving reliability and resilience. The FILTER function extracts an array of values based on a conditional value for an alert or incident metadata field, like primary property, status, and source system. In IT Ops, the impact can be instant and huge, with improvement measured in the tens or even hundreds of percent. It enriches alerts with better context and allows response teams to work smarter, not harder. Automatic Incident Triage. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. The content of the keynote and some of the far-reaching “future-prediction” sessions left me wondering how much progress we are actually making as an industry. Real-time Topology Mesh. Automatic Incident Triage. With its Generative AI for Automated Incident Analysis tool, BigPanda is trying to eliminate these problems, giving ITOps teams a clear and concise analysis of. Automate incident analysis to speed resolution and reduce escalations. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years, with an AIOps-powered Incident Intelligence and. by Craig Ferrara | Apr 17, 2023. By using visibility, you can trace data flowing through your tools, processes, and teams. The BigPanda and Ansible® integration presents a holistic solution to the challenges faced by IT organizations in their quest for automation. Magazine’s annual Best. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platformBigPanda CEO Assaf Resnick said in a statement that generative AI has taken the company’s platform to a new level: “Customers that have used early versions. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high. Root Cause Changes. Generative AI for Automated Incident Analysis is a new capability from AIOps platform BigPanda. Triage Incidents Use triage steps to determine priority, establish an assignee, share the incident, and more. Real-time Topology Mesh. 7, 2023 — BigPanda, Inc. Automatic Incident Triage. BigPanda has built our reputation on our proven five-phased PANDA Rollout, which accelerates both the initial deployment. Real-time Topology Mesh. With that success, monitoring is now able to clear the alert, and the incident automatically closes in BigPanda if all alerts contained in that incident are resolved. Real-time IT Incident correlation. Prior to founding BigPanda, Assaf was an investor at Sequoia Capital, where he focused on early and. Incident 360 Console. Streib joined BigPanda in August 2022. As we all adjust to this new normal, many organizations are faced with the prospect of having. It allows you to have consistent and reliable data. Automatic Incident Triage. BigPanda’s RESOLVE ‘22 conference hosted a number of luminaries in the AIOps and IT Ops world,. Generative AI for Automated Incident Intelligence. AI/ML-driven alert correlation engine that detects and triage incidents. Root Cause Changes. SAN FRANCISCO, Feb. Root Cause Changes. 3) The BigPanda Team. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. Incident 360 Console. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. . Automate incident analysis to speed resolution and reduce escalations. As moderator Jason Walker, BigPanda’s COO, said in our RESOLVE ’22 event Bit by bit, maturity models in “almost every other domain of IT” have not turned into a workable set of guideposts and indicators in the Ops domain. Automatic Incident Triage. Root cause analysis. BigPanda announced the availability of Automatic Incident Triage, a new platform component that significantly reduces the manual toil associated with the triage. , a leader in Algorithmic Service Operations solutions for enterprise IT, today announced that in 2017, it successfully completed SOC 2 Type II audit and attestation. The most important section of the BigPanda interface is the incident feed. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Using AIOps together with observability is the solution for fast-moving IT landscapes. The more accurate average cost for unplanned outage downtime is more than double that old statistic: $12,900 per minute. Incident Intelligence. Real-time Topology Mesh. IT operations teams have some of the most stressful jobs in IT. Real-time Topology Mesh. How metrics can optimize IT operations Obviously, the end goal of most metrics is to optimize IT operations—and on the flip side of that, optimizing ITOps can result in better metrics. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. alerts. This financing round was led by Advent International, through its dedicated technology fund, and New York-based global venture capital and. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. Automatic Incident Triage. Data Shows Costs Correlate With Business Size, With Outages Costing Large Enterprises More Than $1. Automated Incident Analysis. BigPanda helps IT operations teams improve service availability, drive operational efficiencies and reduce the costs and. Centralized communications. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. Automate incident analysis to speed resolution and reduce escalations. Event Correlation and Automation for midsize enterprises, powered by AIOps. Automatic Incident Triage. Mean time to detect/discover (MTTD): The average time between the onset of an issue and its detection. Enabling integrations. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the. Generative AI for Automated Incident Intelligence. BigPanda is announcing today that we are streamlining and restructuring our company to better. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. Generative AI for Automated Incident Intelligence. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. Mountain View, Calif. Real-time Topology Mesh. Automatic Incident Triage. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. Event Correlation and Automation for midsize enterprises, powered by AIOps. SAN FRANCISCO, June 10, 2021 — BigPanda, Inc. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. “More is not better. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. It enriches alerts with better context and allows response teams to work smarter, not harder.